Frequently Asked Questions

    Do I need a phone line?
    You are not required to have a phone line to have your alarm monitored. Because more and more people no longer have home phones, it's becoming quite common to use a GSM (Global System for Mobile) communication system. In fact, it's more advantageous to have GSM Communication because it's more reliable and safer than a traditional phone line, which could be cut or damaged.

    If you prefer to have a phone line, but only need it for your alarm system, AT&T and Cox Communications offer a measured phone line. It is only $7-$9 per month.
    How much will I save on my homeowner’s insurance?
    Typically customers can expect to save up to 20% on their homeowners insurance for having an alarm system.
    How long are the monitoring agreements?
    Our monitoring agreements vary depending on your needs.
    How long will it take to install my alarm?
    It depends on a few factors, such as the type of system and the size of your home or business. It can take as little as a few hours or up to a few days to install an alarm system.
    Can Richardson Security monitor the alarm I already have?
    Yes, if you already have an alarm, we are able to monitor it for you. We will also activate your alarm at no charge.
    What is the price for the typical alarm system?
    The pricing varies depending on the type of system. We are able to accommodate almost any price range.
    What kind of security systems does Richardson Security install?
    Although we are able to install any type of alarm system, we prefer to use Honeywell. We believe Honeywell is among the best and most reliable systems available.
    I bought a new home theater system. It's state of the art. Has a manual. Why shouldn't I just read it and install it myself?
    First off, if you bought a new home theater system, you spent a good deal of money on high tech equipment that you likely want to use for a long time. So the short answer comes in the form of a few questions. Why wouldn't you want to spend a few dollars more to make sure it's properly installed? Why would you risk such a sizable investment to save a couple dollars? When you hire an expert to install your home theater, you can rest assured it will be installed and work properly. You're simply protecting this investment.
    What forms of payment do you accept?
    We accept cash, check, Visa, American Express, MasterCard, and Discover.